Privacy Policy

This privacy policy applies to all online services of DedicatedNodes. The last change was on 05 July 2023.

Definitions

  1. DedicatedNodes.io is a company established in Hoef en Haag. Hereafter, the company is referred to as DedicatedNodes.
  2. If these conditions refer to a Service, it is understood to be a service that DedicatedNodes provides to you because you have signed an agreement for this.
  3. Intellectual property rights includes (among others): copyrights, trade name rights, trademark rights, design rights, neighboring rights, patent rights and rights to know-how.
  4. Your account gives you access to a DedicatedNodes user interface with which you can manage and configure (certain aspects of) the Services. This user interface is currently in development and will become available in the future.
  5. Opening office hours are at monday - friday between 10:00 - 18:00 (timezone of The Netherlands)

How we process personal data

We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send the newsletter to you.

What categories of data do we collect?

Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored.

In particular, we save the following data from you.

Registration data

When you register an account with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, telephone number, payment information and your email address to process your order. If you pay using a credit card, we do not collect and store any payment information such as credit card numbers or verification codes. You disclose this information only to the respective payment service provider. One exception with credit card payments is what is known as the pseudo card number: in order for you not to have to enter your credit card information for every payment, a pseudo card number is saved for your account. The pseudo card number only enables payment for products on our website that you order using your customer account. A pseudo card number is not identical to the credit card number. We delete all your registration data either: within 24 months, as soon as you delete your user account with us, or once the statutory retention period expires. You can delete your user account with us by sending an email to info@dedicatednodes.io with your deletion request. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.

Email address

We store your email address. We will delete your email address once you delete your user account or if you unsubscribe from our newsletter.

We use the double opt-in method to ensure that you actually want to receive the newsletter. If you go through this process, you agree to receive the newsletter and to be added to the mailing list for it, and then you will receive a confirmation email that will allow you to legally confirm that you have registered for the newsletter. We will only add your name to the mailing list if you actually complete the confirmation.

We use these data exclusively for sending information that you request including information about our new offers.

You can revoke your consent at any time to the storage of your personal data (including your email address) and to the use of your data. You can do this, for example, by clicking on the "Unsubscribe" link in the newsletter. The legal basis for processing your data for the above purpose is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.

Server log files

Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, and the time, date, and website from which you come to our site. Your IP address is saved in an anonymized manner. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.

Website analysis

On our website, we use Google Analytics which uses cookies. These are text files that are saved on your computer and which allow Google Analytics to analyze how you use our website. The cookies generate information about how you use the website, and our server saves this information.

We do not send to third parties the data that the cookies generate about how you use our website. You can prevent the software from generating cookies by changing the settings of your internet browser. However, if you do this, you may not be able to use all of the functions on our website.

Who we forward your data to

External service providers may have access to your data while they assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.

In particular, this may occur in the following cases:

Debt collection agency

If you as a customer fail to pay your invoices on time, your necessary data are passed on to an external debt collection agency.

Third countries

Data is transferred to third countries in adherence to the legally regulated admissibility requirements. We will not transfer your data to a third country if it does not serve the purpose of performing our contract with you; if we have no consent from you; if the transfer is not necessary to assert, exercise or defend legal claims; and if there are no other exceptions. We will only transfer your data to a third country if there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards in accordance with Art. 46 GDPR.

Other categories of recipients

State authorities and courts.

Where do we process your data?

We process your data exclusively in our data centers in Amsterdam.